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Customer Service

EMAIL US

WE’D LOVE TO HEAR FROM YOU

CALL US

M-F 9AM - 6PM EST
347-674-0778

MESSAGE US

WE’D LOVE TO HEAR FROM YOU

Order Tracking

You will automatically be emailed Tracking once your package is shipped from the shop. If you haven’t received Tracking please reach out via our Contact Us form.

Partnerships

We love collaborating with others. If you feel we’re a right fit for your project, please reach out via our Contact Us form.

Processing Time

Generally, our orders are processed within 2 business days before being shipped out. However, during the busy season (i.e. Black Friday) this processing time can take up to 4 business days due to the sheer volume of orders we receive.

All orders are shipped from Bushwick, Brooklyn, NY and delivered via United States Postal Service.

Returns

Returns are accepted within 14 days of receipt of your order.

Items must be returned in original and unused condition with original packaging. Please make sure that items are well packed and insured for the full amount. A restocking fee may apply to any order not received in good condition. Shipping costs are non-refundable, and all costs for return shipment are the responsibility of the customer. Exchanges will incur additional shipping charges.